Privacy Policy

1. Privacy Policy - Introduction

Cyclotek is committed to protecting privacy and handling personal information in a secure, responsible and lawful manner. This Privacy Policy explains how Cyclotek may collect, use, disclose and protect personal information through this website and related enquiries. 
This policy should be read together with any additional privacy notices or consent statements provided when personal information is collected. 

2. Information we may collect

Cyclotek may collect personal information that you voluntarily provide, including: 
- Name
- Email address
- Phone number
- Organisation or Role 
- Enquiry Details 

information provided through contact, careers or business enquiry forms 

Cyclotek may also collect technical or usage information through the website, including: 
- Browser type
- Device information
- IP address
- Website usage data
- Cookies and analytics information
- Device information 
- Pages Visited 

3. How we use information 

Cyclotek may use collected information to: 

- Respond to enquiries and requests
- Provide information about Cyclotek products, services, partnerships or careers 
- Support website functionality, security and performance 
- Improve website content and user experience 
- Manage business, operational, compliance and regulatory requirements 
- Meet legal obligations and protect Cyclotek’s rights, systems and personnel 

4. Sensitive or health information 

The website is not intended to collect patient-specific health information or provide clinical advice. Visitors should not submit sensitive health information through general website forms unless specifically requested through an authorised process. If sensitive information is provided, Cyclotek will handle it in accordance with applicable legal and regulatory requirements. 

5. Disclosure of information 

Cyclotek does not sell personal information. Cyclotek may disclose information to trusted service providers, professional advisers, regulators, business partners or related entities where reasonably necessary to operate the website, respond to enquiries, support business activities, meet legal obligations or protect safety and security. 

6. Website service providers, cookies and analytics 

The website may use cookies, analytics tools and third-party services to support functionality, understand website performance and improve user experience. Visitors may be able to control cookies through their browser settings. Some website features may not function properly if cookies are disabled. 

7. Data security 

Cyclotek takes reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No method of electronic transmission or storage is completely secure, and visitors should take care when submitting information online. 

8. Third-party websites 

This website may contain links to third-party websites. Cyclotek is not responsible for the privacy practices, security or content of external websites. 

9. Access and correction 

You may request access to, or correction of, personal information held by Cyclotek, subject to applicable laws. Cyclotek may need to verify your identity before responding to a request. 

10. Contact 

For questions about this Privacy Policy or how personal information is handled, please contact Cyclotek using the details provided on the Contact page. 

11. Updates to this policy 

Cyclotek may update this Privacy Policy from time to time. Updated versions will be published on this website and will apply from the date of publication.